Voice AI
Deploy AI-powered voice agents for inbound and outbound calls — automated qualification, scheduling, and customer service.
Overview
Voice AI enables automated phone conversations using artificial intelligence. This module covers setup, call flow design, and integration with your broader automation system.
When to Use
- Automating inbound call handling
- Building AI-powered outbound call sequences
- Creating qualification call flows
- Setting up after-hours call routing
Dependencies
- Core Setup — Phone number provisioning
- CRM — Contact data for personalization
- Calendar — For AI-driven appointment booking
Common Mistakes
- No fallback routing — AI failures drop calls
- Overly complex prompts — AI gets confused and loops
- Missing call recording consent — Legal compliance issue
- No human handoff — Some calls require a real person
Related Systems
- Conversation AI — Text-based AI complement
- Workflows — Post-call automation triggers
- Calendar — AI-booked appointments