Troubleshooting
Diagnose and resolve common issues across all AI Growth System® modules.
Overview
This section provides systematic troubleshooting guides for common issues across all system modules. Use this as your first reference when something breaks or behaves unexpectedly.
When to Use
- Something stopped working that was previously functional
- New configuration is not behaving as expected
- Error messages or unexpected behavior in any module
- Performance degradation or delivery issues
Common Issue Categories
| Category | Examples |
|---|---|
| Delivery | Emails to spam, SMS not sending, calls dropping |
| Automation | Workflows not triggering, wrong branch logic |
| Configuration | DNS issues, domain errors, permission problems |
| Integration | Webhook failures, API errors, sync issues |
| Performance | Slow page loads, timeout errors |
Diagnostic Process
- Identify — What exactly is not working?
- Isolate — When did it stop working? What changed?
- Verify — Check the specific module’s configuration
- Test — Use the platform’s built-in testing tools
- Resolve — Apply the fix and verify
Related Systems
- All modules — Troubleshooting applies across the entire system